Privacy Policy

At Light Bulbs Shop (stringledbatterylights.com), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases of our LED lighting solutions.

1. Information We Collect

We collect several types of information to provide and improve our services to residential DIY enthusiasts and commercial facility managers worldwide:

Personal Information

• Contact details (name, email address, phone number)
• Billing and shipping addresses (21 Glenoak Lane Northwest, Glen Burnie, US 21061 and your provided addresses)
• Payment information (processed securely through our payment partners)
• Order history and preferences

Technical Information

• IP address and browser type
• Device information and operating system
• Website usage data and browsing patterns
• Cookies and tracking technologies data

Commercial Information

• Products viewed and purchased (including specific lighting products like 2-Pin Base bulbs, Recessed Housing, LED tubes of various lengths)
• Customer service interactions and inquiries
• Shipping preferences and history

2. How We Use Your Information

We use your information to provide exceptional service for your lighting solutions:

• Order Processing: To process your purchases of LED lighting products and arrange shipping
• Customer Service: To respond to your inquiries at [email protected]
• Payment Processing: To securely process payments through our trusted partners (Visa, MasterCard, JCB, PayPal)
• Product Recommendations: To suggest relevant lighting solutions based on your browsing and purchase history
• Security: To protect against fraud and unauthorized transactions
• Improvements: To enhance our website and product offerings
• Communications: To send order confirmations, shipping updates, and relevant promotional information (with your consent)

3. Data Sharing and Disclosure

We value your privacy and only share your information in the following circumstances:

Service Providers

• Payment processors (PayPal, credit card companies) for secure transaction handling
• Shipping carriers to deliver your LED lighting products worldwide (excluding Asia and select remote areas)
• IT service providers for website maintenance and security

Legal Requirements

We may disclose information when required by law or to protect our rights, safety, or property.

Business Transfers

In the event of a merger, acquisition, or sale of assets, customer information may be transferred to the new entity.

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

We implement robust security measures to protect your information:

• SSL Encryption: All data transmitted between your browser and our website is encrypted
• PCI Compliance: We adhere to Payment Card Industry Data Security Standards
• Secure Storage: Your data is stored on secure servers with limited access
• Payment Protection: We never store complete payment details on our servers
• Fraud Monitoring: Advanced systems monitor for suspicious activity
• Data Retention: We retain your information only as long as necessary for business purposes or as required by law

5. International Data Transfers

As we serve customers globally (excluding Asia and select remote areas), your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to legal requirements
• Opt-out: Unsubscribe from marketing communications at any time
• Data Portability: Request a copy of your data in a structured, machine-readable format
• Restriction: Request restriction of processing of your personal information

To exercise these rights, please contact us at [email protected].

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

Types of Cookies We Use

• Essential Cookies: Required for basic website functionality and secure payment processing
• Performance Cookies: Help us understand how visitors interact with our website
• Functionality Cookies: Remember your preferences and settings
• Marketing Cookies: Used to deliver relevant advertising (with your consent)

Your Cookie Choices

You can control cookie preferences through your browser settings. However, disabling essential cookies may affect website functionality and your ability to make purchases.

8. Children’s Privacy

Our website and services are not directed to children under 16. We do not knowingly collect personal information from children under 16.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new effective date.

10. Contact Us

Thank you for trusting Light Bulbs Shop with your LED lighting needs and your personal information. We are committed to maintaining that trust through transparent and responsible data practices.